Welcome to Protodev Pvt Ltd (“Protodev,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, services, and related digital properties.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Protodev
Protodev Pvt Ltd provides digital product and technology services, including AI development, AI automation, AI agent development, software development, MVP development, SaaS development, web and mobile application development, and UI/UX design.
Specific services, deliverables, timelines, pricing, and responsibilities may be defined separately in a proposal, statement of work, service agreement, or other written agreement with a client.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems.
- Introduce viruses, malicious code, or harmful software.
- Copy, reproduce, or distribute website content without permission.
- Interfere with the security, functionality, or operation of the website.
- Use automated systems to scrape or collect website content without our written permission.
3. Our Services
Information presented on our website is provided for general informational purposes.
A service description, case study, estimate, or website statement does not constitute a binding offer unless expressly stated otherwise.
Project scope, deliverables, fees, timelines, revisions, ownership, and other commercial terms will be agreed upon between Protodev and the client before work begins.
4. Project Agreements
For client projects, additional agreements may apply, including:
- Project proposals
- Statements of Work (SOW)
- Service agreements
- Non-Disclosure Agreements (NDAs)
- Maintenance or support agreements
Where there is a conflict between these Terms and a signed agreement, the signed agreement will generally govern the specific project.
5. Pricing & Payments
Service fees will be communicated through an agreed proposal, quotation, or contract.
Unless otherwise agreed in writing:
- Payments must be made according to the agreed payment schedule.
- Additional work outside the agreed scope may incur additional fees.
- Delayed payments may affect project timelines.
- Third-party costs, software subscriptions, hosting, APIs, licenses, or other external services may be charged separately where applicable.
6. Intellectual Property
Unless otherwise agreed in writing, Protodev retains ownership of its pre-existing intellectual property, including internal tools, frameworks, libraries, processes, methodologies, templates, and reusable components.
Ownership or licensing of project-specific deliverables will be defined in the applicable client agreement.
Third-party software, APIs, fonts, libraries, plugins, and other licensed materials remain subject to their respective licenses and terms.
7. Client Responsibilities
Clients are responsible for providing accurate information, content, assets, credentials, approvals, and feedback required to complete a project.
Protodev is not responsible for delays caused by missing information, delayed approvals, unavailable resources, or changes requested by the client.
8. Third-Party Services
Our services may integrate with third-party platforms, APIs, hosting providers, AI models, payment processors, analytics tools, or other technologies.
We do not control third-party services and are not responsible for their availability, policies, pricing, performance, or changes to their services.
9. AI-Related Services
Where our services involve artificial intelligence, machine learning, generative AI, or AI agents, outputs may occasionally be inaccurate, incomplete, biased, or unpredictable.
AI-generated outputs should be reviewed and validated before being relied upon for important decisions.
Clients remain responsible for determining whether an AI solution is appropriate for their specific use case and for reviewing AI-generated content or results.
10. Confidentiality
We respect the confidentiality of information shared with us during a project.
Where required, confidentiality obligations may be governed by a separate NDA or confidentiality agreement between Protodev and the client.
11. Warranties & Disclaimers
We strive to provide reliable and high-quality services; however, our website and its content are provided on an “as available” basis.
We do not guarantee that:
- The website will always be available or error-free.
- Website content will always be complete or current.
- Third-party services will remain available.
- A particular project or technology solution will achieve a specific business result unless expressly agreed in writing.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Protodev Pvt Ltd will not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.
Any limitations of liability for a specific client project may be separately defined in the applicable agreement.
13. Website Content
All text, graphics, logos, designs, case studies, interfaces, and other content on this website are owned by or licensed to Protodev unless otherwise stated.
You may not reproduce, modify, distribute, or commercially exploit our content without prior written permission.
14. Case Studies & Portfolio
Project results, testimonials, statistics, and case studies presented on our website are provided for illustrative purposes.
Individual results may vary depending on the client's product, market, implementation, resources, and other factors.
15. Termination
We reserve the right to restrict or terminate access to our website where we reasonably believe a user has violated these Terms & Conditions or applicable law.
Client project termination will be governed by the applicable project or service agreement.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of Pakistan, unless a separate written agreement with a client specifies otherwise.
18. Contact Us
If you have questions regarding these Terms & Conditions, contact us:
Protodev Pvt Ltd
Email: hello@protodev.co
Website: www.protodev.co